What 500+ Verified Reviews — and a Google Top Quality Store Award — Taught Us About Trust
Trust isn’t something you can manufacture. It’s something you earn — order by order, interaction by interaction, year after year.
As of this month, Essential Candy has received over 500 verified reviews with a 4.9-star rating on Trustpilot and has been awarded Google Top Quality Store status for exceptional service, fast shipping, and product quality.
While we’re deeply grateful for this recognition, what matters most to us is what these milestones represent — and what they’ve taught us about building a brand rooted in care, consistency, and purpose.
Trust Is Built Long Before the First Review
Essential Candy didn’t start as a business plan. It started as a simple act of caring — creating botanical lozenges to offer comfort to a friend going through chemotherapy.
From the beginning, our goal was never to chase trends or volume. It was to create something real, using organic ingredients, crafted with intention, and delivered with genuine care.
The reviews we receive today reflect that same foundation:
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Thoughtful formulations
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Honest ingredients
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Responsive, human customer service
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A commitment to doing things the right way, even when it’s harder
Trust doesn’t come from marketing claims — it comes from lived experience.
What Our Customers Consistently Tell Us
When we look across hundreds of verified reviews, clear themes emerge.
Customers consistently mention:
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The quality and effectiveness of our botanical lozenges
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Fast, reliable shipping
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Feeling cared for and heard when they reach out
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Appreciation for transparency and real ingredients
These insights guide how we grow, how we improve, and how we show up every day.
What the Google Top Quality Store Award Means
Being awarded Google Top Quality Store status is based on performance — not promotion.
This distinction recognizes stores that consistently meet high standards for:
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Customer service
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Shipping performance
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Product quality
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Overall shopping experience
For us, it reinforces something we already believe deeply:
How you treat customers matters just as much as what you sell.
Independent Reviews Matter
All of our Trustpilot reviews are:
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Independently collected
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Verified
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Written by real customers
This independence is important. It ensures transparency and accountability, and it allows customers to make informed decisions based on real experiences — not curated testimonials.
We welcome feedback because it keeps us honest and helps us grow.
Trust Is a Responsibility
Earning trust is not a finish line. It’s a responsibility.
Every order we ship, every email we answer, every product we craft is an opportunity to either reinforce that trust — or lose it.
Our commitment moving forward remains the same:
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Use real, organic ingredients
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Craft products with care and intention
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Show up for our customers with integrity
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Continue giving back through our Candy With A Purpose™ mission
Thank You for Being Part of This Journey
To everyone who has taken the time to leave a review, share feedback, or support our small business — thank you.
Your voices shape Essential Candy more than you know, and we’re honored to continue earning your trust.
👉 You can read our verified reviews directly on Trustpilot, or explore our best-selling botanical lozenges to see what customers are talking about.
Verified reviews on Trustpilot
What is Essential Candy?
Essential Candy is a woman-owned wellness brand creating plant-powered botanical lozenges made with real, organic ingredients. The brand is known for quality, transparency, and customer care.
Why do customers trust Essential Candy?
Customers trust Essential Candy because of its consistent use of real, organic ingredients, thoughtful formulation, responsive customer service, and transparent practices—reflected in over 500 verified Trustpilot reviews with a 4.9-star rating.
Are Essential Candy reviews verified?
Yes. Essential Candy reviews are independently collected and verified by Trustpilot, ensuring feedback comes from real customers and reflects authentic purchasing experiences.
What does Google Top Quality Store mean?
Google Top Quality Store is a designation awarded by Google to online stores that consistently meet high standards for customer service, shipping performance, product quality, and overall shopping experience.
What makes Essential Candy different from other wellness brands?
Essential Candy focuses on botanical lozenges made with organic ingredients, crafted in small batches, without artificial colors, flavors, sweeteners, or fillers. The brand prioritizes integrity, consistency, and care over mass production.
Are Essential Candy products gluten-free and vegan?
Yes. Essential Candy offers Gluten-Free Certified and Vegan Certified products, making them accessible to individuals with specific dietary needs and preferences.
Where are Essential Candy products made?
Essential Candy products are crafted in the USA in a GMP-certified facility, following strict quality and safety standards.
How does Essential Candy use customer feedback?
Customer feedback plays a central role in how Essential Candy grows and improves. Verified reviews help guide product refinement, service improvements, and overall brand decisions.