TERMS AND CONDITIONS

Essential Candy® | Essential Candy, LLC

Effective Date: October 15, 2026

Welcome to Essential Candy. These Terms and Conditions govern your use of our website, www.essentialcandy.com, your purchases, and your participation in our communications programs, including email, SMS, MMS, and Rich Communication Services (RCS).

Essential Candy, LLC ("Essential Candy," "Company," "we," "us," or "our") is located in Easley, South Carolina, USA.

By accessing our website, purchasing our products, or using our services, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our website and services.

Participation in our marketing communications programs is voluntary and subject to the additional terms outlined below.

1. Website Use

The content of this website is provided for general information, shopping, and promotional purposes.

By using our website, you agree to:

• Provide accurate information when placing orders or creating accounts.

• Use the website only for lawful purposes.

• Refrain from interfering with website security or functionality.

• Avoid reproducing or distributing protected website materials without authorization.

Essential Candy reserves the right to modify, suspend, or discontinue any website feature or service without prior notice, subject to applicable law.

2. Products and Purchases

Essential Candy offers botanical lozenges, confections, and related products.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to limit quantities, discontinue products, cancel orders, or correct errors in product information and pricing, subject to applicable consumer protection laws.

Product purchases are also subject to our applicable shipping, return, and refund policies.

3. Product Information and Wellness Disclaimer

Our botanical lozenges and confections are intended to be enjoyed in accordance with their labeling and instructions.

Any statements regarding dietary supplements or product wellness benefits have not been evaluated by the Food and Drug Administration unless otherwise indicated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website is not intended to replace advice from a qualified healthcare professional.

Customers should review product ingredients, allergen information, and labeling before use.

4. SMS, MMS, and RCS Messaging Terms

4.1 Essential Candy Messaging Program

Essential Candy, LLC operates the Essential Candy Text Messaging Program, which may deliver communications through Short Message Service (SMS), Multimedia Messaging Service (MMS), and Rich Communication Services (RCS).

The messaging program may include promotional, informational, and customer service communications.

Examples include:

• Exclusive offers, promotions, and discount announcements.

• New product launches and product availability updates.

• Personalized product recommendations and marketing messages.

• Shopping cart reminders, where consented to and enabled.

• Order confirmations, shipping notifications, and delivery updates, where applicable.

• Customer service responses and other communications related to Essential Candy.

Message content may include text, images, links, interactive buttons, and other features supported by the recipient's mobile device and messaging service.

4.2 Consent to Receive Messages

By voluntarily opting into the Essential Candy Text Messaging Program through our website, checkout process, sign-up forms, or other authorized consent methods, you agree to receive recurring automated promotional and personalized marketing text messages from Essential Candy at the mobile telephone number you provide.

These messages may be delivered using automated technology and may include SMS, MMS, or RCS formats.

Consent to receive promotional or marketing text messages is not a condition of any purchase.

You are not required to subscribe to our messaging program to purchase products or services from Essential Candy.

Providing a mobile telephone number during checkout does not, by itself, constitute consent to receive promotional messages.

You represent that the mobile number you provide belongs to you or that you are authorized to provide consent for that number.

4.3 Message Frequency

Message frequency varies.

The number of messages you receive depends on your subscription preferences, account activity, promotional campaigns, and other interactions with Essential Candy.

Messages may be recurring, and frequency may increase during promotional periods or when you interact with our website or services.

4.4 Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge fees for receiving or sending SMS, MMS, or RCS messages according to your mobile service plan.

Essential Candy is not responsible for messaging or data charges assessed by your wireless provider.

4.5 How to Opt Out — STOP

You may unsubscribe from the Essential Candy Text Messaging Program at any time.

Reply STOP to any Essential Candy text message to unsubscribe.

After submitting your opt-out request, you may receive a final confirmation message acknowledging your request.

Once your request has been processed, you will no longer receive promotional text messages from the Essential Candy Text Messaging Program unless you separately provide new consent.

Where available, you may also unsubscribe using a designated unsubscribe link within a message.

Opting out of text messaging does not automatically unsubscribe you from email communications or prevent necessary communications through other lawful channels.

4.6 Customer Support — HELP

Reply HELP to any Essential Candy text message for assistance.

You may also contact Essential Candy customer support directly:

Email: sales@essentialcandy.com

Phone: (561) 371-3358

Website: https://www.essentialcandy.com

We will make reasonable efforts to respond to inquiries and provide assistance regarding your participation in our messaging program.

4.7 Carrier and Delivery Disclaimer

SMS, MMS, and RCS messaging availability depends on wireless carrier support, device compatibility, network connectivity, and other technical factors.

Messages may be delayed, interrupted, or undelivered due to circumstances outside Essential Candy's control.

Carriers are not liable for delayed or undelivered messages.

Where RCS messaging is unavailable, messages may be delivered in SMS or MMS format when supported.

Essential Candy does not guarantee uninterrupted messaging service or delivery of every message.

4.8 Privacy and Mobile Information

Essential Candy respects the privacy of customers who participate in our messaging program.

Personal information collected through the messaging program may include your name, mobile telephone number, messaging preferences, subscription status, and communication history.

This information may be used to administer the messaging program, deliver communications you have consented to receive, process opt-out requests, and provide customer support.

Essential Candy does not sell or share mobile messaging opt-in consent information with third parties or affiliates for their independent marketing or promotional purposes.

Mobile messaging consent information may be shared with authorized service providers only as necessary to operate and deliver the messaging service, subject to applicable privacy and contractual requirements.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy:

https://essentialcandy.com/pages/privacy-policy

4.9 Changes to the Messaging Program

Essential Candy reserves the right to modify or discontinue its messaging program, subject to applicable law.

Material changes to the messaging program may be communicated through our website or other appropriate channels.

Your participation in the messaging program remains subject to applicable consent requirements, and you may opt out at any time.

5. Email Marketing Communications

Customers may voluntarily subscribe to receive Essential Candy email marketing communications.

These communications may include special offers, product announcements, educational information, company news, and promotional campaigns.

Customers may unsubscribe from promotional emails at any time by selecting the unsubscribe link provided in our marketing emails.

Unsubscribing from email marketing does not automatically unsubscribe you from our SMS, MMS, or RCS messaging program, which uses a separate consent and opt-out process.

6. Privacy and Cookies

Essential Candy uses cookies and similar technologies to improve website functionality, understand website usage, and provide relevant shopping experiences.

Certain cookies may be used for analytics, advertising, and personalization, subject to applicable privacy laws and user preferences.

By using our website, you acknowledge that cookies and related technologies may be used as described in our Privacy Policy and any applicable cookie controls.

For more information, please visit:

https://essentialcandy.com/pages/privacy-policy

7. Intellectual Property

Unless otherwise stated, Essential Candy owns or licenses the intellectual property rights associated with our website content, including:

• Product names and descriptions.

• Trademarks, logos, and branding.

• Photographs and graphics.

• Written content and educational materials.

• Website design and original creative materials.

Essential Candy® and associated brand assets are protected under applicable intellectual property laws.

Visitors may view and print website content for personal, noncommercial use.

Without prior written permission, you may not reproduce, redistribute, sell, license, or commercially exploit our protected materials except as permitted by law.

8. User Comments and Reviews

Customers may have opportunities to post reviews, comments, feedback, or other content through our website or connected services.

By submitting content, you represent that you have the right to provide it and that it does not violate applicable laws or third-party rights.

You agree not to submit content that is unlawful, defamatory, infringing, misleading, abusive, or otherwise inappropriate.

You grant Essential Candy a nonexclusive, royalty-free license to display, reproduce, and use content that you voluntarily submit in connection with our business operations and promotional activities, subject to applicable law and our Privacy Policy.

Essential Candy reserves the right to review, moderate, or remove content that violates these terms.

9. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment providers, and other external services.

These websites are operated independently of Essential Candy.

We are not responsible for the content, security practices, privacy policies, or services provided by third-party websites.

Customers should review applicable terms and privacy policies before using external services.

Links to Essential Candy's website must not falsely imply sponsorship, endorsement, affiliation, or approval by Essential Candy.

We reserve the right to request removal of links that misrepresent our brand or violate applicable law.

10. Website Availability and Accuracy

Essential Candy strives to maintain accurate and current website information.

However, we do not guarantee that website content will always be complete, current, uninterrupted, or error-free.

We reserve the right to correct inaccuracies, update information, and modify website content without prior notice, subject to applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Essential Candy is not responsible for indirect, incidental, consequential, or special damages arising from use of our website or services.

Nothing in these Terms and Conditions limits or excludes liability that cannot legally be limited or excluded, including liability for fraud, fraudulent misrepresentation, or personal injury caused by negligence where applicable.

12. Changes to These Terms

Essential Candy may update these Terms and Conditions periodically to reflect operational changes, new services, legal requirements, or regulatory developments.

Updates will be published on this page with a revised effective date.

Your continued use of our website after changes become effective constitutes acceptance of the updated terms to the extent permitted by applicable law.

Material changes affecting marketing communications will not override applicable consent requirements.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of South Carolina and the United States, without overriding mandatory consumer protection laws that apply to customers in other jurisdictions.

14. Contact Information

For questions about these Terms and Conditions, purchases, website policies, or our messaging program, please contact:

Essential Candy, LLC

5823 Calhoun Memorial Highway, Suite 2B

Easley, SC 29640

United States

Email: sales@essentialcandy.com

Phone: (561) 371-3358

Website: https://www.essentialcandy.com

Privacy Policy: https://essentialcandy.com/pages/privacy-policy

Essential Candy® — Candy With A Purpose™