Essential Candy FAQs

Functional Botanical Lozenges • Clean Ingredients • Wellness Support

What are botanical or functional lozenges?

Functional botanical lozenges are wellness lozenges made with plant extracts, herbs, and natural ingredients. Unlike traditional candy, they’re crafted to support everyday wellness while still tasting enjoyable. Our lozenges dissolve slowly for a pleasant botanical experience.

Are your products candy or supplements?

Some Essential Candy products are dietary supplements with Supplement Facts panels, while others are foods with Nutrition Facts panels. All share the same focus on clean plant botanicals, transparency, and high-quality ingredients.

What makes Essential Candy unique?

We create functional botanical lozenges using organic plant ingredients and real botanical extraction. Our products are made in our GMP-certified South Carolina facility with no artificial colors, flavors, or preservatives, and we support communities through our Candy With A Purpose mission.

Which blend should I start with?

Many customers begin with Digestive, Calm & Uplift, Slumber, or Wellness blends. Each is crafted with botanicals traditionally used to support everyday wellness. If you share your goals, we’re happy to help you choose.

Do you have anything for digestive comfort?

Our Digestive Blend features botanicals like ginger, peppermint, slippery elm, and lemon traditionally associated with digestive comfort. It’s designed for everyday wellness support and not intended to diagnose or treat any condition.

Do you offer blends for relaxation or sleep?

Yes. Our Slumber and calming botanical blends are crafted with traditional plant ingredients chosen to support relaxation and a peaceful nighttime routine.

How many lozenges can I take daily?

Serving sizes vary by product. We recommend following the directions on each package. If you have dietary or health questions, feel free to reach out and we’ll gladly help.

Are your ingredients organic?

We prioritize organic plant botanicals and clean ingredients whenever possible. Our lozenges are made without artificial colors, flavors, sweeteners, or preservatives and are typically gluten-free, vegan, non-GMO, soy-free, and dairy-free.

Do your products contain artificial ingredients?

No. We avoid artificial colors, flavors, sweeteners, and preservatives. Our focus is simple, clean plant-based ingredients you can feel good about.

Where are your products made?

All Essential Candy products are manufactured in our GMP-certified, FDA-registered facility in South Carolina using carefully sourced plant botanicals and clean ingredients.

Are your products Gluten-Free Certified?

Yes. Many Essential Candy products are Gluten-Free Certified and produced under strict ingredient and manufacturing standards to support customers with gluten sensitivities.

Are your products Vegan Certified?

Yes. Many products are Vegan Certified. We use plant-based ingredients and avoid animal-derived components while maintaining our clean botanical formulations.

Are you a woman-owned certified business?

Yes. Essential Candy is a certified woman-owned business led by founder Tracy Ernst. Supporting woman-owned businesses helps promote diversity, entrepreneurship, and community growth.

What is Candy With A Purpose?

Candy With A Purpose is our mission to give back. With every purchase, we donate products to individuals, caregivers, and support communities facing health challenges. It’s our way of spreading kindness and comfort.

Do your lozenges contain sugar?

Most blends use organic cane sugar and natural ingredients. We focus on clean formulations rather than artificial sweeteners while maintaining great taste and quality.

Do they melt during shipping?

Our lozenges are shelf stable, but extreme heat can soften them. We package carefully and ship quickly to minimize any potential issues.

What is the shelf life?

Most Essential Candy products have about a 12-month shelf life when stored in a cool, dry place. The exact best-by date is printed on each package.

Where can I buy Essential Candy products?

You can purchase directly from our website, Amazon, select retailers, and at wellness events or festivals. Retail availability continues to expand, so feel free to ask about locations.

Can I track my order?

Yes. Once your order ships, you’ll receive tracking information by email. If you need help locating it, just contact us and we’ll assist you.

What is your return policy?

For safety reasons, we only accept returns on unopened, sealed bags since our products are food and dietary supplements. Full details can be found here:
https://essentialcandy.com/pages/shipping-and-return-policy

How can I stay updated on new products and offers?

You can join our email list to receive wellness tips, product updates, and occasional special offers. We respect your inbox and you can unsubscribe anytime.

How can I contact you?

You can reach us through our website contact form, live chat, or email anytime. We’re always happy to help with product questions, orders, or recommendations.

Important Note

Our products are designed to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified professional if you have specific health concerns.